Issue: Android users may receive a "message failed" error while attempting to respond to a support email in-app.
How this affects Achievement users: In-app email responses from Android users may not be received by Achievement support.
Troubleshooting suggestions: If you are trying to contact support in regards to a pending ticket/email, please send us an email directly at firstname.lastname@example.org rather than navigating through the app.
Status: Our team is working diligently to resolve the issue. We apologize for the inconvenience. Please check back frequently for updates and/or progress for resolution.