- Users experiencing issues submitting support requests on iOS Achievement App.
- Users continue to get confirmation that a request submitted successfully, however, request is not received.
How this affects Achievement users:
- Support requests are not being addressed in a timely manner, as support representatives are not able to receive user submitted queries via iOS Achievement App.
- For the interim, please login through the web to submit support requests, or email support directly at firstname.lastname@example.org
- All queries submitted via web are successfully being received.
Our engineering team has identified that there is an issue and is working to resolve- diligently. Please check back frequently for updates and/or progress for resolution.