How long does it take for my Samsung Health activity to sync with Achievement?
Activities may not appear instantly on the Activities tab; some apps sync every 4-5 hours. Please allow up to 24 hours for activities to appear. If you believe they are still missing, view your "Connected Apps" to ensure that Samsung Health is still connected and synced.
How can I ensure my Samsung Health activities sync with Achievement?
To ensure your activities sync with Achievement as accurately and quickly as possible, we ask that you open your Samsung Health app once a day and open the Achievement app. Doing this will help ensure that you earn points for all your activities. We will be unable to award points for activities that are over two weeks old and have not yet been synced with Achievement.
Also, check that both your mobile device and Samsung Health app have the latest updates. If you continue to face problems syncing your Samsung Health activity data, please send us more information here with screenshots of your missing Samsung Health activities (if possible), and we can look further into the issue.